{"id":5221,"date":"2025-12-02T17:25:32","date_gmt":"2025-12-02T16:25:32","guid":{"rendered":"https:\/\/arpa.tech\/?page_id=5221"},"modified":"2025-12-02T17:25:32","modified_gmt":"2025-12-02T16:25:32","slug":"politica-da-qualidade","status":"publish","type":"page","link":"https:\/\/arpa.tech\/pt-pt\/politica-da-qualidade\/","title":{"rendered":"Pol\u00edtica da Qualidade"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h1>Pol\u00edtica da Qualidade<\/h1>\n<p><span style=\"font-weight: 400;\">A estrat\u00e9gia da Arpa <\/span><span style=\"font-weight: 400;\">Elastic <\/span><span style=\"font-weight: 400;\">Solutions Unipessoal <\/span><span style=\"font-weight: 400;\">Lda<\/span><span style=\"font-weight: 400;\">., <\/span><span style=\"font-weight: 400;\">assenta na orienta\u00e7\u00e3o para o cliente, cujo foco principal \u00e9 a evolu\u00e7\u00e3o atrav\u00e9s de <\/span><span style=\"font-weight: 400;\">programas <\/span><span style=\"font-weight: 400;\">de melhor<\/span><span style=\"font-weight: 400;\">_<\/span><span style=\"font-weight: 400;\">ia\u00a0 cont\u00ednua e de uma gest\u00e3o controlada para <\/span><span style=\"font-weight: 400;\">um <\/span><span style=\"font-weight: 400;\">crescimento <\/span><span style=\"font-weight: 400;\">rent\u00e1vel e <\/span><span style=\"font-weight: 400;\">sustentado<\/span><span style=\"font-weight: 400;\">, <\/span><span style=\"font-weight: 400;\">baseada <\/span><span style=\"font-weight: 400;\">em <\/span><span style=\"font-weight: 400;\">princ\u00edpios <\/span><span style=\"font-weight: 400;\">de qualidade <\/span><span style=\"font-weight: 400;\">total, em que todos <\/span><span style=\"font-weight: 400;\">s\u00e3o encorajados <\/span><span style=\"font-weight: 400;\">a participar.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A <\/span><span style=\"font-weight: 400;\">Arpa <\/span><span style=\"font-weight: 400;\">Elastic Solutions Unipessoal Lda. <\/span><span style=\"font-weight: 400;\">compromete-se <\/span><span style=\"font-weight: 400;\">a cumprir os requisitos legais e <\/span><span style=\"font-weight: 400;\">regulamentares <\/span><span style=\"font-weight: 400;\">aplic\u00e1veis <\/span><span style=\"font-weight: 400;\">\u00e0 <\/span><span style=\"font-weight: 400;\">atividade <\/span><span style=\"font-weight: 400;\">e a <\/span><span style=\"font-weight: 400;\">identificar <\/span><span style=\"font-weight: 400;\">e <\/span><span style=\"font-weight: 400;\">implementar a\u00e7\u00f5es tendo em vista a melhoria <\/span><span style=\"font-weight: 400;\">cont\u00ednua <\/span><span style=\"font-weight: 400;\">e a efic\u00e1cia <\/span><span style=\"font-weight: 400;\">do <\/span><span style=\"font-weight: 400;\">sistema <\/span><span style=\"font-weight: 400;\">de gest\u00e3o <\/span><span style=\"font-weight: 400;\">da qualidade segundo o <\/span><span style=\"font-weight: 400;\">referencial <\/span><span style=\"font-weight: 400;\">ISO <\/span><span style=\"font-weight: 400;\">9001<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A Arpa Elastic Solutions Unipessoal Lda.<\/span><span style=\"font-weight: 400;\">, <\/span><span style=\"font-weight: 400;\">dedica-se ao <\/span><b>Desenvolvimento e presta\u00e7\u00e3o de servi\u00e7os de otimiza\u00e7\u00e3o de processos <\/b><b>de <\/b><b>neg\u00f3cio com recurso a tecnologias de <\/b><b>informa\u00e7\u00e3o, <\/b><span style=\"font-weight: 400;\">visando obter <\/span><span style=\"font-weight: 400;\">a <\/span><span style=\"font-weight: 400;\">satisfa\u00e7\u00e3o <\/span><span style=\"font-weight: 400;\">das partes <\/span><span style=\"font-weight: 400;\">interessadas <\/span><span style=\"font-weight: 400;\">relevantes, atendendo <\/span><span style=\"font-weight: 400;\">\u00e0s suas necessidades e expetativas, bem como ao bom desempenho compromisso com os seguintes valores gerais:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Inconformismo;<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Transpar\u00eancia;<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\u00c9tica;<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Profissionalismo;<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Flexibilidade;<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Resili\u00eancia;<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Inova\u00e7\u00e3o<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>OS NOSSOS COMPROMISSOS<\/b><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Exceder as expectativas do cliente;<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Premiar a confian\u00e7a dos nossos clientes;<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Recompensar o desempenho dos colaboradores;<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Cumprir responsabilidades sociais;<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Promover a higiene e a seguran\u00e7a;<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Cooperar com parceiros e fornecedores;<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Fornecer produtos e servi\u00e7os caracterizados por:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Elevados padr\u00f5es de qualidade;<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Inova\u00e7\u00e3o e dinamismo.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Enaltecer o esp\u00edrito de grupo para:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Concretizar objetivos ambiciosos;<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Superar a concorr\u00eancia;<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Estimular a aprendizagem e o desenvolvimento;<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Aproveitar oportunidades;<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Fortalecer a coopera\u00e7\u00e3o e a participa\u00e7\u00e3o;<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Alcan\u00e7ar a excel\u00eancia.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text] Pol\u00edtica da Qualidade A estrat\u00e9gia da Arpa Elastic Solutions Unipessoal Lda., assenta na orienta\u00e7\u00e3o para o cliente, cujo foco principal \u00e9 a evolu\u00e7\u00e3o atrav\u00e9s de programas de melhor_ia\u00a0 cont\u00ednua e de uma gest\u00e3o controlada para um crescimento rent\u00e1vel e sustentado, baseada em princ\u00edpios&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5221","page","type-page","status-publish","hentry"],"acf":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/arpa.tech\/pt-pt\/wp-json\/wp\/v2\/pages\/5221","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arpa.tech\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/arpa.tech\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/arpa.tech\/pt-pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/arpa.tech\/pt-pt\/wp-json\/wp\/v2\/comments?post=5221"}],"version-history":[{"count":1,"href":"https:\/\/arpa.tech\/pt-pt\/wp-json\/wp\/v2\/pages\/5221\/revisions"}],"predecessor-version":[{"id":5222,"href":"https:\/\/arpa.tech\/pt-pt\/wp-json\/wp\/v2\/pages\/5221\/revisions\/5222"}],"wp:attachment":[{"href":"https:\/\/arpa.tech\/pt-pt\/wp-json\/wp\/v2\/media?parent=5221"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}